Radiology Receptionist

Toowoomba Medical Imaging; Toowoomba Regional; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Flexible working hours

12% superannuation

Generous leave entitlements

Career progression

Bonus structures

Job summary

Toowoomba Medical Imaging invites applications for clerical staff to join our team. We provide imaging services and specialist care, with a focus on work-life balance and flexible options. Competitive salary includes 12% superannuation with performance-based increases.

You will demonstrate customer service, communication and organisational skills while thriving in a supportive, busy practice. Radiology experience is advantageous.

Qualifications

• Excellent customer service, communication and organisational skills.
• Previous Radiology practice experience would be highly desirable.
• Knowledge of the Medical Benefits Schedule is a plus.

Responsibilities

• Reception, welcoming and processing patients.
• Scheduling and managing patient appointments.
• Following up medical information with referrers and third parties.
• Managing telephone enquiries.
• Supporting the Radiologists.
• Collaborating with Radiographers/Sonographers & Radiologists.

Skills

Personal presentation

Professional demeanor

Telephone manner

Communication skills

Attention to detail

Medical Benefits Schedule knowledge

Multitasking

Job description

We are looking for exceptional Clerical staff to join our team.

Our practice provides a complete network of imaging services and specialist care and is run by medical imaging experts and is ideally positioned to provide specialist services and outstanding care to the local community.

Your employment experience will include work-life balance and flexible working options, competitive salary with increases based on individual and team performances, (including 12% superannuation contributions by the company).

About the role:

As a successful applicant you will possess excellent customer service, communication and organisational skills and thrive in working as part of a flexible and supportive team as we grow into busy practice at heart of the community. Previous experience working in a Radiology practice environment would be highly desirable experience an advantage.

This role will require:

• Reception, welcoming and processing patients


• Scheduling and managing patient appointments


• Following up medical information with referrers, allied health and third parties


• Managing telephoneenquiries


• Supporting the Radiologists


• Working with Radiographers/ Sonographers & Radiologists

Skills and experience:

• High standards of personal presentation.


• A professional, patient and courteous manner


• Excellent telephone manner


• Strong communication skills - written and verbal


• Exceptional attention to detail


• Knowledge of the Medical Benefits Schedule


• Ability to work in a fast-paced environment


• Strong multitasking and prioritisation capabilities

Benefits of this role:

• We operate under flexible working hours and staff may be required to work outside core business hours at times.


• Your employment experience will include work-life balance and flexible working options, competitive salary with regular increases and bonus structures based on individual and team performances, (including 12% superannuation contributions by the company), generous leave entitlements, career progression opportunities, stability, and significant growth during Covid-19 in the healthcare industry.