Medical Receptionist

Bendigo radiology; Echuca; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Monthly rostered days off

Job summary

Bendigo Radiology is seeking a Medical Imaging Receptionist to join our reception team delivering vital healthcare services. You’ll be the friendly face guiding patients from check-in to post-procedure follow-up.

You’ll work in a fast-paced imaging environment, coordinating appointments, maintaining records, and supporting radiographers and clinicians with a calm, patient-centered approach. A collaborative culture and development opportunities await.

Qualifications

• Experience in a healthcare or high-paced customer service environment.
• Clear verbal and written communication.
• Current Driver’s Licence and checks (Working with Children’s Check, National Police Check).
• Proficient with MS Office and digital systems.

Responsibilities

• Welcome patients and visitors warmly and professionally.
• Manage appointment scheduling, rescheduling and cancellations.
• Maintain accurate patient records and information in the system.

Skills

Healthcare experience

Multitasking

Communication

Driver's license

Working with Children Check

National Police Check

Tools

Microsoft Office

Job description

• · Full Time Position | 80 Hours per fortnight
• ·Supportive and all-inclusive working environment
• · Monthly rostered days off (RDOs)

At Bendigo Radiology, our receptionists are key members of a collaborative, patient-focused team delivering vital healthcare services — and we promise, no two days are the same.

Percy Street Radiology is proudly owned and operated by Bendigo Radiology, a partnership of radiologists who have provided a diverse range of medical imaging services to Bendigo and regional Victoria for over 46 years. We strive to deliver the same expert diagnostic imaging and patient care in all our practices. You will work with highly motivated and passionate colleagues and be provided with opportunities for professional development.

As we continue to grow, we’re looking for a Medical Imaging Receptionist who is motivated, adaptable, and ready to thrive in a role that blends front-desk service with real impact in a clinical setting.

What Makes This Role Different?

This role goes beyond the usual reception duties. You’ll be at the heart of a fast-paced medical imaging practice, helping patients through what can often be a stressful time, working closely with radiographers and medical staff, and playing an essential part in the patient journey — from first contact to post-procedure support.

Key Responsibilities

• Warmly welcome and assist patients and visitors
• Manage appointment scheduling, rescheduling, and cancellations
• Maintain accurate patient records and information in our system
• Support clinical teams with workflow coordination and time management
• Answer patient queries with empathy and professionalism
• Maintain a clean, calm, and organised reception environment
• Ensure confidentiality and compliance in all administrative processes
• Work closely with your teammates to deliver exceptional care and service
  

What We’re Looking For

• Experience in a healthcare, medical, or high-paced customer service environment
• Exceptional multitasking, time management, resilience and organisational skills
• Clear and confident verbal and written communication
• Comfortable using Microsoft Office and general digital systems
• Ability to remain calm under pressure and adapt quickly to changing needs
• A friendly, empathetic nature with a commitment to putting patients first
• Knowledge of medical terminology (advantageous but not essential)
• Current Driver’s Licence
• Working with Children’s Check
• National Police Check

Career Growth: Opportunities for upskilling and advancement in a rapidly growing healthcare sector

Team Culture: Work alongside passionate professionals who support and encourage each other

Stability: Be part of a respected organisation with a long-standing reputation in the community

Work-Life Balance: Enjoy monthly RDOs and a full-time role without excessive overtime

For more information about us visit our website www.bendigoradiology.com.au