Medical Receptionist

United Radiology; Melbourne; Sur place; AUD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Growing organisation

Supportive culture

Training & development

Career progression

Stable role

Résumé du poste

United Radiology is expanding its South-East Melbourne network and seeks two Medical Receptionists to join our new clinic. One full-time and one casual position, with 3 days per week minimum and Saturday availability preferred.

This frontline role thrives in a fast-paced healthcare environment and emphasizes exceptional patient service. Responsibilities include patient check-in, appointment scheduling, billing processing, and supporting clinic workflow while liaising with radiology staff to

Qualifications

• Experience as Medical Receptionist or Healthcare Administration desirable.
• Experience with Medicare billing and patient claiming.
• Familiarity with RIS/PACS systems.
• Strong customer service and patient care skills.

Responsabilités

• Check-in and registration at front desk.
• Schedule appointments across imaging modalities.
• Handle high-volume calls and inquiries.
• Process Medicare, DVA and private billing.
• Manage payments and daily reconciliation.
• Maintain accurate patient records in RIS/PACS.
• Coordinate with radiologists and radiographers.

Connaissances

Reception experience

Healthcare administration

Radiology experience

Medicare billing

RIS/PACS familiarity

Customer service

Phone etiquette

Multilingual

Outils

RIS/PACS

Description du poste

Medical Receptionist - New United Radiology Clinic

United Radiology - South-East
Full-time and Casual roles available.

About Us

At United Radiology, we are a clinician-led, locally owned diagnostic imaging provider with a growing network of clinics across Melbourne Victoria.

Services include; Xray, Ultrasound, CT Scan, DEXA and Interventional Procedures. Our focus is in delivering an excellent patient experience, service delivery and responsive patient and referrer support.

About the Role

We are seeking two Medical Receptionist / Radiology Receptionists to join our new clinic within the South-East. One full time receptionist and one casual receptionist (availability of 3 days per week- with the option of additional hours)- Saturday availability preferred.

This is a frontline position suited to someone who thrives in a fast-paced healthcare environment, can manage competing priorities, and delivers exceptional patient service.

Key Responsibilities

• Patient check-in, registration, and front desk management


• Appointment scheduling across multiple imaging modalities


• Managing high-volume inbound calls and enquiries


• Processing Medicare, DVA, and private billing


• Handling payments and daily reconciliation


• Maintaining accurate patient records (RIS/PACS systems)


• Liaising with radiologists, radiographers, and sonographers


• Supporting efficient clinic workflow and patient throughput

Skills & Experience

• Medical Receptionist / Healthcare Administration experience desirable but not essential


• Radiology or Diagnostic Imaging experience (desirable but not essential)


• Multilingual desirable (not essential)


• Experience with Medicare billing, and patient claiming


• Familiarity with RIS/PACS systems


• Strong customer service and patient care skills


• Excellent communication and phone manner


• High attention to detail and organisational skills


• Ability to multitask in a fast-paced medical environment

What We Offer

• Work with a growing, clinician-led organisation


• Supportive, team-focused culture


• Ongoing training and development


• Career progression opportunities as we expand


• Stable, long-term role in the healthcare industry