Radiology Front Desk Specialist - Fast-Paced Growth

United Radiology; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Growing organisation

Supportive culture

Training & development

Career progression

Stable role

Job summary

United Radiology is expanding its South-East Melbourne network and seeks two Medical Receptionists to join our new clinic. One full-time and one casual position, with 3 days per week minimum and Saturday availability preferred.

This frontline role thrives in a fast-paced healthcare environment and emphasizes exceptional patient service. Responsibilities include patient check-in, appointment scheduling, billing processing, and supporting clinic workflow while liaising with radiology staff to

Qualifications

• Experience as Medical Receptionist or Healthcare Administration desirable.
• Experience with Medicare billing and patient claiming.
• Familiarity with RIS/PACS systems.
• Strong customer service and patient care skills.

Responsibilities

• Check-in and registration at front desk.
• Schedule appointments across imaging modalities.
• Handle high-volume calls and inquiries.
• Process Medicare, DVA and private billing.
• Manage payments and daily reconciliation.
• Maintain accurate patient records in RIS/PACS.
• Coordinate with radiologists and radiographers.

Skills

Reception experience

Healthcare administration

Radiology experience

Medicare billing

RIS/PACS familiarity

Customer service

Phone etiquette

Multilingual

Tools

RIS/PACS

Job description

Medical Receptionist – New United Radiology Clinic

United Radiology - South-East
Full-time and Casual roles available.

About Us

At United Radiology, we are a clinician-led, locally owned diagnostic imaging provider with a growing network of clinics across Melbourne Victoria.

Services include; Xray, Ultrasound, CT Scan, DEXA and Interventional Procedures. Our focus is in delivering an excellent patient experience, service delivery and responsive patient and referrer support.

About the Role

We are seeking two Medical Receptionist / Radiology Receptionists to join our new clinic within the South-East. One full time receptionist and one casual receptionist (availability of 3 days per week- with the option of additional hours)- Saturday availability preferred.

This is a frontline position suited to someone who thrives in a fast-paced healthcare environment, can manage competing priorities, and delivers exceptional patient service.

Key Responsibilities

• Patient check-in, registration, and front desk management

• Appointment scheduling across multiple imaging modalities

• Managing high-volume inbound calls and enquiries

• Processing Medicare, DVA, and private billing

• Handling payments and daily reconciliation

• Maintaining accurate patient records (RIS/PACS systems)

• Liaising with radiologists, radiographers, and sonographers

• Supporting efficient clinic workflow and patient throughput
  

Skills & Experience

• Medical Receptionist / Healthcare Administration experience desirable but not essential

• Radiology or Diagnostic Imaging experience (desirable but not essential)

• Multilingual desirable (not essential)

• Experience with Medicare billing, and patient claiming

• Familiarity with RIS/PACS systems

• Strong customer service and patient care skills

• Excellent communication and phone manner

• High attention to detail and organisational skills

• Ability to multitask in a fast-paced medical environment

What We Offer

• Work with a growing, clinician-led organisation

• Supportive, team-focused culture

• Ongoing training and development

• Career progression opportunities as we expand

• Stable, long-term role in the healthcare industry

  For all applications please submit through Seek.
  https://www.unitedradiology.com.au

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