Radiology Front Desk Specialist - Warm, Patient-Focused

Axis Imaging; Melbourne; On-site; AUD 32,000 - 39,000; Full time

Job summary

Axis Imaging is a family-owned diagnostic imaging clinic in Mickleham, expanding since opening in August 2025. We’re seeking a friendly medical receptionist to join our front desk team five days a week—Monday to Friday, 9am–5pm—with some flexibility.

You’ll be the first face patients meet and the voice on the phone, handling bookings, payments, and sending reports to referring GPs. Prior radiology or medical reception experience is ideal; Australians with GP/dental/pharmacy backgrounds will be

Qualifications

• Minimum of 6 months medical reception experience is required.
• Prior radiology experience is ideal.
• Australians with GP/dental/pharmacy backgrounds will be considered; training provided.

Responsibilities

• Greet patients and handle front desk duties.
• Book appointments and take payments.
• Send reports to referring GPs.
• Keep waiting room running smoothly; stay calm and friendly.

Skills

Front desk customer service

Calm under pressure

Telephone etiquette

Tech-savvy

Radiology/medical reception experience

Tools

Voyager

Karisma

RIS/PACS

Job description

Axis Imaging is a family-owned diagnostic imaging clinic in Mickleham, expanding since opening in August 2025. We’re seeking a friendly medical receptionist to join our front desk team five days a week—Monday to Friday, 9am–5pm—with some flexibility.

You’ll be the first face patients meet and the voice on the phone, handling bookings, payments, and sending reports to referring GPs. Prior radiology or medical reception experience is ideal; Australians with GP/dental/pharmacy backgrounds will be