Radiology Front Desk Specialist — Part/Full-Time

CoreVue Radiology; Melbourne; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Brand-new imaging centre

Central Melbourne location

Professional development opportunities

Job summary

CoreVue Radiology is seeking a Medical Receptionist to join our brand-new imaging centre in Melbourne. This role can be part-time or full-time and focuses on delivering an exceptional patient experience at the first point of contact.

You will greet patients, manage check-in, answer calls and emails, schedule appointments, inform patients of preparation requirements, and handle billing. Radiology experience and proficiency with practice management software and MS Office are highly regarded.

Qualifications

• Patient care and customer service mindset.
• Medical reception experience; radiology background preferred.
• Excellent communication and interpersonal skills.
• Strong organisation with ability to multitask.
• Proficiency in practice management software and MS Office.
• Positive attitude and team collaboration.

Responsibilities

• Greet patients and assist with check-in.
• Answer calls and emails promptly and professionally.
• Schedule appointments and handle patient enquiries.
• Inform patients of preparation requirements.
• Process billing for private, Medicare, WorkCover, and DVA.
• Collaborate with clerical and technical staff, specialists, referrers.
• Maintain a welcoming clinic environment.

Skills

Customer service

Communication

Organisational skills

Multitasking

Teamwork

Tools

Practice management software

Microsoft Office

Job description

CoreVue Radiology is seeking a Medical Receptionist to join our brand-new imaging centre in Melbourne. This role can be part-time or full-time and focuses on delivering an exceptional patient experience at the first point of contact.

You will greet patients, manage check-in, answer calls and emails, schedule appointments, inform patients of preparation requirements, and handle billing. Radiology experience and proficiency with practice management software and MS Office are highly regarded.