Radiology Front Desk & Patient Care Specialist

Imaging Associates; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Imaging Associates in Melbourne is seeking a Medical Receptionist to welcome patients, manage bookings and deliver a warm, professional first impression. You will handle calls, enquiries, invoicing, and support a busy practice across multiple sites within the local area. The role offers training, a friendly team, and opportunities to develop in a patient‑centred imaging environment.

Work hours include a 5‑day rotating roster from 8am to 6pm, with the potential to support other sites as needed.

Qualifications

• Welcoming patients and providing information about their appointment
• Managing calls and patient bookings
• Responding to enquiries from patients and referrers
• Managing patient invoicing and receipting

Responsibilities

• Welcoming patients and providing information about appointment
• Managing calls and patient bookings
• Responding to enquiries from patients and referrers
• Managing patient invoicing and receipting

Skills

Customer service

Communication

Attention to detail

Adaptability

Teamwork

Job description

Imaging Associates in Melbourne is seeking a Medical Receptionist to welcome patients, manage bookings and deliver a warm, professional first impression. You will handle calls, enquiries, invoicing, and support a busy practice across multiple sites within the local area. The role offers training, a friendly team, and opportunities to develop in a patient‑centred imaging environment.

Work hours include a 5‑day rotating roster from 8am to 6pm, with the potential to support other sites as needed.