Race Day Operations Lead: Safe & Seamless Events

Tabcorp Holdings Limited; Adelaide; Hybride; AUD 120 000 - 150 000; Plein temps

Avantages offerts par ce poste

Flexible public holidays

5 days bonus leave

18 weeks parental leave

Ticketing to major events

Wellbeing app access

Retail discounts

Résumé du poste

TAB is seeking a proactive Race Day Operations Lead to keep action moving across race meetings, delivering safe, seamless operations and outstanding experiences for customers, clubs and stakeholders. Reporting to the State Manager, you will lead staffing, logistics and on-ground teams, drive compliance and service standards, and support Oncourse initiatives across venues.

This hands-on leadership role requires strong communication, organisational skills and the ability to build trusted

Qualifications

• Demonstrated capability delivering exceptional customer service outcomes.
• Proven ability to lead operations in dynamic environments.
• Strong communication skills with diverse teams and stakeholders.
• Ability to interpret and apply policies and procedures confidently.
• Highly organised approach with competing priorities and deadlines.
• Sound knowledge of Microsoft Office applications and systems.

Responsabilités

• Lead race day operations to deliver safe, seamless customer experiences
• Drive compliance, safety and service standards across race meetings
• Coordinate staffing, logistics and venue readiness for events
• Support technical setup, troubleshooting and operational issue resolution
• Build strong relationships with clubs, stakeholders and race day teams
• Contribute to key Oncourse projects and improvement initiatives

Connaissances

Customer service

Operations leadership

Communication

Policy interpretation

Organisational skills

Microsoft Office

Outils

MS Office

Description du poste

TAB is seeking a proactive Race Day Operations Lead to keep action moving across race meetings, delivering safe, seamless operations and outstanding experiences for customers, clubs and stakeholders. Reporting to the State Manager, you will lead staffing, logistics and on-ground teams, drive compliance and service standards, and support Oncourse initiatives across venues.

This hands-on leadership role requires strong communication, organisational skills and the ability to build trusted