Race Day Oncourse Customer Service Specialist

Tabcorp; Sydney; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Ticketing to major events

Wellbeing app access

Retail discounts

Inclusive culture

Résumé du poste

TAB is seeking an Oncourse Customer Service Operator to help deliver friendly, accurate and efficient service at racing events. You will support customers with betting transactions and product information, representing TAB at oncourse venues across Australia.

Join a passionate team and help ensure memorable experiences while promoting current offers and complying with regulatory requirements. Availability for Randwick race days is a mandatory part of the selection process.

Qualifications

• Experience delivering exceptional customer service in busy environments.
• Proven ability to work accurately with speed and precision.
• Strong communication skills with a friendly, professional approach.
• Ability to quickly learn new systems, products and information.
• Collaborate effectively as part of a team to support events.

Responsabilités

• Deliver accurate betting transactions with speed and attention to detail.
• Provide friendly customer service across racing and sports products.
• Promote current oncourse and digital offers to customers.
• Maintain compliance with operational and regulatory requirements.
• Share race day information including events, conditions and bet types.
• Support team success through collaboration, training and flexibility.

Connaissances

Customer service

Attention to detail

Communication skills

Team collaboration

Fast learner

Description du poste

TAB is seeking an Oncourse Customer Service Operator to help deliver friendly, accurate and efficient service at racing events. You will support customers with betting transactions and product information, representing TAB at oncourse venues across Australia.

Join a passionate team and help ensure memorable experiences while promoting current offers and complying with regulatory requirements. Availability for Randwick race days is a mandatory part of the selection process.