Race Day Operations Lead

TABCORP; Adelaide; On-site; AUD 85,000 - 100,000; Full time

Benefits offered by this job

Bonus leave

Parental leave

Event tickets

Wellbeing app

Corporate discounts

Inclusive culture

Job summary

TAB is seeking a Racetrack Team Lead for the Oncourse team in Adelaide to oversee race day operations, coordinating on-ground teams and ensuring safe, customer-focused meetings across venues.

Reporting to the State Manager, you will drive staffing, logistics, venue readiness, and support technical setup while advancing Oncourse initiatives through strong leadership and stakeholder engagement.

Qualifications

• Demonstrated capability delivering exceptional customer service outcomes
• Proven ability to lead operations in dynamic environments
• Strong communication skills with diverse teams and stakeholders
• Ability to interpret and apply policies and procedures confidently
• Highly organised approach with competing priorities and deadlines
• Sound knowledge of Microsoft Office applications and systems

Responsibilities

• Lead race day operations to deliver safe, seamless customer experiences
• Drive compliance, safety and service standards across race meetings
• Coordinate staffing, logistics and venue readiness for events
• Support technical setup, troubleshooting and operational issue resolution
• Build strong relationships with clubs, stakeholders and race day teams
• Contribute to key Oncourse projects and improvement initiatives

Skills

Customer service

Leadership

Operational leadership

Communication

Tools

Microsoft Office

Job description

TAB is seeking a Racetrack Team Lead for the Oncourse team in Adelaide to oversee race day operations, coordinating on-ground teams and ensuring safe, customer-focused meetings across venues.

Reporting to the State Manager, you will drive staffing, logistics, venue readiness, and support technical setup while advancing Oncourse initiatives through strong leadership and stakeholder engagement.