Race Day Oncourse Host - Bets & Customer Service

Tabcorp Holdings Limited; Sydney; Hybrid; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Ticket to major racing and sports days

Wellbeing app access

Retail discounts

Inclusive culture

Job summary

TAB, part of Tabcorp, invites you to join our oncourse customer service team. You will deliver accurate betting services and information, supporting guests at racing events with a friendly, professional approach and a commitment to compliance and accuracy.

Join a dynamic team at major race days, with opportunities to learn, grow and contribute to memorable customer experiences across TAB’s oncourse and digital channels.

Qualifications

• Experienced in delivering exceptional customer service experiences.
• Proven ability to work accurately in busy environments.
• Strong communication skills with a friendly, professional approach.
• Ability to quickly learn new systems, products and information.
• Strong attention to detail and commitment to accuracy.
• Ability to collaborate effectively as part of a team.

Responsibilities

• Deliver betting transactions with speed and accuracy.
• Provide friendly customer service across racing and sports products.
• Promote current oncourse and digital offers to customers.
• Maintain compliance with operational and regulatory requirements.
• Share race day information including events, conditions and bet types.
• Support team success through collaboration, training and flexibility.

Skills

Customer service

Communication

Attention to detail

Team collaboration

Learning new systems

Job description

TAB, part of Tabcorp, invites you to join our oncourse customer service team. You will deliver accurate betting services and information, supporting guests at racing events with a friendly, professional approach and a commitment to compliance and accuracy.

Join a dynamic team at major race days, with opportunities to learn, grow and contribute to memorable customer experiences across TAB’s oncourse and digital channels.