Pump & Warranty Technical Service Lead

Select Aust Sydney; Sydney; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Salary 80k–85k

Onsite parking

Product training

Stable team

Marrickville location

Job summary

Randstad is seeking a Warranty Coordinator / Service Coordinator for an Australian-owned pumps and water equipment supplier based in Marrickville. You will diagnose pump issues over the phone and provide hands-on testing and repairs in the workshop, supporting farmers and rural dealers.

The role focuses on warranty claims and service jobs end-to-end, with regional travel to train distributors. This is a permanent, full-time position offering a competitive salary and stability, with a

Responsibilities

• Troubleshoot and diagnose pump and technical faults via phone, email, and messaging
• Manage warranty claims and service jobs from end to end
• Advise customers on suitable pump sizing, system upgrades, and installation setups
• Head out on occasional regional visits to run training sessions for distributors
• Keep job tracking, parts, and CRM records up to date

Job description

Randstad is seeking a Warranty Coordinator / Service Coordinator for an Australian-owned pumps and water equipment supplier based in Marrickville. You will diagnose pump issues over the phone and provide hands-on testing and repairs in the workshop, supporting farmers and rural dealers.

The role focuses on warranty claims and service jobs end-to-end, with regional travel to train distributors. This is a permanent, full-time position offering a competitive salary and stability, with a