Technical Service Lead - Pumps & Warranty (Farm & Rural)

Randstad Pty; Sydney; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Salary 80k-85k

Onsite parking

Comprehensive training

Supportive team

Job summary

Your New Company in Marrickville, NSW, is seeking a Warranty Coordinator / Service Coordinator to lead the technical support and service function. You’ll diagnose pump and equipment issues by phone and hands-on in the workshop, delivering practical solutions for Australian farmers and rural dealers.

You’ll manage warranty claims end-to-end, advise on pump sizing and system upgrades, and occasionally visit regional sites to train distributors.

Qualifications

• Experience in service management or warranty coordination.
• Full Australian driver’s licence and willing to travel regionally.
• Strong diagnostic and customer communication skills.

Responsibilities

• Troubleshoot pump issues by phone, email, and messaging.
• Manage warranty claims and service jobs end-to-end.
• Advise on pump sizing, system upgrades, and installation setups.
• Occasional regional training visits.
• Maintain CRM and parts records.

Skills

Warranty coordination

Service management

Customer support

Job description

Your New Company in Marrickville, NSW, is seeking a Warranty Coordinator / Service Coordinator to lead the technical support and service function. You’ll diagnose pump and equipment issues by phone and hands-on in the workshop, delivering practical solutions for Australian farmers and rural dealers.

You’ll manage warranty claims end-to-end, advise on pump sizing and system upgrades, and occasionally visit regional sites to train distributors.