Project Administrator: Scheduling & Customer Service Support

Spinifex Recruiting; Newcastle; On-site; AUD 55,000 - 75,000; Full time

Job summary

Spinifex Recruiting, partnering with Forge Solutions Group, seeks a Project Administrator to support a busy project team in Newcastle. The role emphasizes strong customer service, admin duties, and coordination in a fast-paced office environment.

You will handle scheduling, data entry, and record-keeping while assisting the project team with day-to-day tasks. Perfect for candidates with admin, reception, call center, or scheduling experience seeking growth.

Qualifications

• Experience in administration, reception, or customer service.
• Strong communication skills and phone manner.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Make outbound calls to customers to schedule assessments.
• Manage appointments and maintain accurate records.
• Provide excellent customer service over the phone.
• Perform data entry and general administrative support.
• Assist the project team with day-to-day coordination tasks.

Skills

Customer service

Phone etiquette

Data entry

Scheduling

Administrative tasks

Record keeping

Tools

Microsoft Office

Job description

Project Administrator|Customer Service & Administration Support

Spinifex Recruiting is partnering with Forge Solutions Group to recruit a Project Administrator to support a busy project team. This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced office environment.

About the Role

This is a primarily administrative position focused on:

• Making outbound calls to customers to schedule assessments
• Managing appointments and maintaining accurate records
• Providing excellent customer service over the phone
• Data entry and general administrative support
• Assisting the project team with day-to-day coordination tasks

About You

• Confident and professional phone manner
• Strong customer service and communication skills
• Basic computer literacy and experience with Microsoft Office
• Well organised with good attention to detail
• Able to manage multiple tasks and work independently

This role would suit someone with administration, reception, call centre, scheduling or customer service experience who is looking to join a supportive and growing organisation.

Apply now or contact Spinifex Recruiting for a confidential discussion

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