Product Enablement Pro: Onboard, Train & Launch Features

LEAP Legal Software, Inc.; Sydney; Híbrido; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible & hybrid working

Wellbeing day

Free gym membership

Corporate dental plan

Weekly massages in the office

Catered lunch & breakfast

On-site barista

Descripción de la vacante

LEAP is hiring a Product Enablement Specialist to upskill the LEAPster community on our products. You will design role-based onboarding, partner with Product and other teams, and own the training from development to delivery; ensuring teams are confident with new features before clients see them.

You will build practical content, run live sessions, and maintain a single source of truth while tracking progress and impact across Support, Sales and Customer Success.

Formación

• Must be able to design and deliver role-based product onboarding journeys.
• You will lead release enablement with Product before or at launch.
• Create practical, bite-sized learning content and guides.
• Conduct live and virtual training sessions for new and existing teams.
• Maintain a single source of truth for product learning with every release.

Responsabilidades

• Own product onboarding journeys for Support, Sales, Customer Success, Implementation.
• Lead release enablement with Product teams.
• Build content: demos, videos, guides, sandbox exercises and checks.
• Deliver engaging live and virtual training sessions.
• Keep learning materials up-to-date with each release.
• Track completion and proficiency by role and report findings.
• Incorporate feedback from Support, Sales and Customer Success.

Conocimientos

Deep product knowledge

Natural teacher

Bias for action

Ownership

Content creation

Facilitation

Stakeholder management

Organised

Educación

Cert IV in Training and Assessment

Herramientas

Articulate

Camtasia

Loom

Scribe

Descripción del empleo

LEAP is hiring a Product Enablement Specialist to upskill the LEAPster community on our products. You will design role-based onboarding, partner with Product and other teams, and own the training from development to delivery; ensuring teams are confident with new features before clients see them.

You will build practical content, run live sessions, and maintain a single source of truth while tracking progress and impact across Support, Sales and Customer Success.