Premium Appliance Service Technician (In-Home Expert)

Fisher & Paykel Appliances; Queensland; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Industry-leading training

Career development and progression

Employee product discounts

Job summary

Fisher & Paykel Appliances in Queensland seeks a Service Technician to diagnose, repair and maintain premium appliances with hands-on problem solving and exceptional customer service. You'll train across our premium range and work with experienced technicians to develop skills and confidence.

The role emphasizes safety, quality, and continuous improvement, with structured learning, documentation, and strong teamwork across a global organisation.

Qualifications

• Trade qualification in electrical/electronics or refrigeration.
• QLD Electrical licence or equivalent preferred.
• Experience with premium appliance service is a plus.

Responsibilities

• Deliver in-home service experiences with professionalism and a customer-first mindset.
• Diagnose, repair, and test premium appliances to high standards.
• Read manuals and schematics to identify root causes and solutions.
• Maintain van stock and complete service documentation accurately.
• Adhere to safety standards and company policies.

Skills

Troubleshooting

Schematics reading

Customer focus

Communication

Autonomy

Digital tools

Education

Electrical, Electronics, Appliance Service, Refrigeration, or related Trade Qualification

Tools

Microsoft Office

Digital service systems

Mobile technology

Job description

Fisher & Paykel Appliances in Queensland seeks a Service Technician to diagnose, repair and maintain premium appliances with hands-on problem solving and exceptional customer service. You'll train across our premium range and work with experienced technicians to develop skills and confidence.

The role emphasizes safety, quality, and continuous improvement, with structured learning, documentation, and strong teamwork across a global organisation.