Premium Home Appliance Field Technician

Fisher & Paykel Appliances Ltd; Queensland; Hybrid; AUD 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Product discounts

Medical cover

Family leave

Brand heritage

Zusammenfassung

Fisher & Paykel Appliances Ltd. is seeking a Field Service Technician in Queensland to join our Customer Experience team. You will represent a premium brand in customers' homes, diagnosing and resolving appliance issues with professionalism and care.

Work independently on the road, maintaining high standards of safety, communication, and workmanship while delivering exceptional service to ensure customer trust in the Fisher & Paykel brand.

Qualifikationen

• Strong diagnostic and problem-solving capabilities are required.
• Excellent communication with customers and teammates.
• Commitment to safety and high workmanship standards.

Aufgaben

• Diagnose product faults and determine accurate solutions.
• Complete service and repair work to high technical and safety standards.
• Strive for first-time resolution wherever possible.
• Communicate clearly with customers about findings and next steps.
• Treat customers' homes and appliances with care and respect.
• Maintain up-to-date knowledge of products and service procedures.

Kenntnisse

Diagnostic skills

Problem-solving

Communication

Customer service

Jobbeschreibung

Fisher & Paykel Appliances Ltd. is seeking a Field Service Technician in Queensland to join our Customer Experience team. You will represent a premium brand in customers' homes, diagnosing and resolving appliance issues with professionalism and care.

Work independently on the road, maintaining high standards of safety, communication, and workmanship while delivering exceptional service to ensure customer trust in the Fisher & Paykel brand.