Pre-Site & Client Care Coordinator (Residential)

Fiona Watson Recruitment; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Job summary

Fiona Watson Recruitment's client seeks a motivated Construction Administrator to join their growing team on site. The role focuses on residential construction administration, ideally from a pre-site or onsite environment, with experience in volume or retail residential builds.

You will manage customer communications, coordinate across departments to meet timeframes, liaise with councils, certifiers, engineers and suppliers, maintain records, and support handovers to ensure milestones are

Qualifications

• Residential construction administration experience
• Good understanding of the residential construction process
• Strong customer service and communication skills
• Excellent organisation and time management
• Ability to manage multiple priorities on site

Responsibilities

• Manage customer communications and provide progress updates
• Coordinate administration across internal departments to meet timeframes
• Liaise with Councils, Certifiers, Engineers, Surveyors and suppliers
• Maintain accurate job/workflow records including Onsite Companion
• Manage workflow priorities and ensure milestones and documentation are completed on time
• Assist with customer issues and complaints, escalating when required
• Prepare handover documentation and support inspections and client handovers

Skills

Residential construction admin

Customer service

Organisation

Time management

Onsite coordination

Tools

Onsite Companion

Job description

Fiona Watson Recruitment's client seeks a motivated Construction Administrator to join their growing team on site. The role focuses on residential construction administration, ideally from a pre-site or onsite environment, with experience in volume or retail residential builds.

You will manage customer communications, coordinate across departments to meet timeframes, liaise with councils, certifiers, engineers and suppliers, maintain records, and support handovers to ensure milestones are