Residential Construction Admin & Customer Service Coordinator

Design & Build Recruitment; The Hills Shire Council; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Up to $70k + Super

Training and career progression

Norwest location, onsite parking

Large project home builder offering ro

Job summary

Design & Build Recruitment is seeking an Administrator | Residential Construction for a busy Norwest-based team. You’ll support the customer service group, organise project documentation and assist with contracts and tenders to keep projects moving smoothly.

This role suits a junior administrator or customer service professional with an interest in residential construction. Strong organisation and communication are key as you liaise with contractors and provide reception support when needed.

Qualifications

• Previous experience in administration, customer service, reception or a similar role within construction is desirable
• Strong communication and interpersonal skills
• Excellent attention to detail
• Confidence using Microsoft Office and learning new systems
• The ability to manage multiple tasks and prioritise effectively
• A proactive attitude and willingness to take ownership

Responsibilities

• Supporting the customer service team with day-to-day administration
• Preparing and organising customer and project documentation
• Assisting with contracts, tenders and other important project paperwork
• Liaising with external contractors and following up outstanding information
• Coordinating reports, applications and approvals
• Assisting customers and internal teams with general queries
• Providing reception support when required, including answering and directing calls
• Keeping records and documentation up to date
• Helping with general office administration and ensuring the team has what they need to keep things moving

Skills

Strong communication skills

Attention to detail

Multitasking

Proactive attitude

Tools

Microsoft Office

Job description

Design & Build Recruitment is seeking an Administrator | Residential Construction for a busy Norwest-based team. You’ll support the customer service group, organise project documentation and assist with contracts and tenders to keep projects moving smoothly.

This role suits a junior administrator or customer service professional with an interest in residential construction. Strong organisation and communication are key as you liaise with contractors and provide reception support when needed.