Admin & Customer Service - Residential Construction

Design & Build Recruitment; Sydney; On-site; AUD 42,000 - 70,000; Full time

Benefits offered by this job

Salary up to $70k + Super

Training and career progression

Onsite parking

Role security

Job summary

Design & Build Recruitment in Norwest is seeking a Customer Service & Administration Coordinator to join a busy residential construction team. You will handle day-to-day administration, documentation, and support across customer service, contracts, and reception.

This role is ideal for a junior administrator or customer service professional with an interest in residential construction, offering training, career progression, onsite parking, and role security in a large project home builder.

Qualifications

• Previous experience in administration, customer service, reception or a similar role with in construction is desirable
• Strong communication and interpersonal skills
• Excellent attention to detail
• Confidence using Microsoft Office and learning new systems
• The ability to manage multiple tasks and prioritise effectively
• A proactive attitude and willingness to take ownership

Responsibilities

• Supporting the customer service team with day-to-day administration
• Preparing and organising customer and project documentation
• Assisting with contracts, tenders and other important project paperwork
• Liaising with external contractors and following up outstanding information
• Coordinating reports, applications and approvals
• Assisting customers and internal teams with general queries
• Providing reception support when required, including answering and directing calls
• Keeping records and documentation up to date
• Helping with general office administration and ensuring the team has what they need to keep things moving

Skills

Strong communication and interpersonal

Attention to detail

Microsoft Office proficiency

Multi-tasking & prioritisation

Proactive attitude

Tools

Microsoft Office Suite

Job description

Design & Build Recruitment in Norwest is seeking a Customer Service & Administration Coordinator to join a busy residential construction team. You will handle day-to-day administration, documentation, and support across customer service, contracts, and reception.

This role is ideal for a junior administrator or customer service professional with an interest in residential construction, offering training, career progression, onsite parking, and role security in a large project home builder.