Physiotherapy Clinic Front Desk & Admin Pro

Peak Physio; Newcastle City Council; On-site; AUD 52,000 - 58,000; Part time

Job summary

Peak Physio in New Lambton is seeking an energetic receptionist/administration officer to support physiotherapy clinics across the Newcastle region. The role offers either part-time or full-time hours with a typical day from 8:30am to 5:00pm, and a friendly, stable team environment that values reliability and client service.

You will handle client greetings, diary management, payments, approvals, and basic admin tasks while developing strong people skills and confidence with booking systems and

Qualifications

• Friendly, personable and positive with clients and colleagues.
• Sound computer skills and ability to learn booking systems quickly.
• Comprehensive training provided; healthcare experience is beneficial but not essential.

Responsibilities

• Welcoming clients and building rapport.
• Manage clinician diaries and bookings.
• Process payments from insurers, Medicare, NDIS, etc.
• Seek treatment approvals from third parties and update systems.
• Communicate with clients, insurers, doctors and staff.
• Scan, file and manage documents.
• Reconcile accounts and chase overdue invoices.
• Keep the office clean and tidy.
• Order stock and supplies.
• Assist with additional related admin tasks.

Skills

Customer service

Time management

Communication

Organisation

Tools

Gmail

Microsoft Office

Booking systems

Job description

Peak Physio in New Lambton is seeking an energetic receptionist/administration officer to support physiotherapy clinics across the Newcastle region. The role offers either part-time or full-time hours with a typical day from 8:30am to 5:00pm, and a friendly, stable team environment that values reliability and client service.

You will handle client greetings, diary management, payments, approvals, and basic admin tasks while developing strong people skills and confidence with booking systems and