Front Desk & Admin Lead — Allied Health Clinic (4/5 days)

PHYZFIT Health & Rehab; Bayside; On-site; AUD 45,000 - 65,000; Full time

Job summary

PHYZFIT Health & Rehab is a growing multidisciplinary clinic in Bexley North and Marrickville (inside World Gym). We provide physiotherapy, speech pathology, occupational therapy and remedial massage, and we’re seeking an organised clinic administrator who loves being the heart of a busy front desk.

This full-time role involves welcoming clients, managing phones and emails, bookings in NOOKAL across four services and two locations, coordinating off-site appointments, processing payments via

Qualifications

• Reception, admin or customer service experience (allied health a bonus)
• Warm, confident communicator
• Highly organised with multiple diaries
• Confident using a computer, with fast and accurate typing
• Experienced in resolving client concerns and disputes calmly and professionally
• Team oriented and proactive

Responsibilities

• Welcoming clients and managing phones, emails and enquiries
• Managing bookings in NOOKAL across all four services and both locations
• Coordinating off site Speech and OT appointments at schools and homes
• Processing payments through HICAPS and our practice management software
• Handling GP referrals, workers compensation and CTP approvals
• Rebooking, recalls and client follow up
• Supporting our team in their day to day operations
• Keeping the clinic tidy, organised and professional
• Supporting school holiday programs and community outreach days

Skills

Reception

Admin

Customer service

Diary management

Typing

Tools

NOOKAL

HICAPS

Practice management software

Job description

PHYZFIT Health & Rehab is a growing multidisciplinary clinic in Bexley North and Marrickville (inside World Gym). We provide physiotherapy, speech pathology, occupational therapy and remedial massage, and we’re seeking an organised clinic administrator who loves being the heart of a busy front desk.

This full-time role involves welcoming clients, managing phones and emails, bookings in NOOKAL across four services and two locations, coordinating off-site appointments, processing payments via