Pet Clinic Receptionist — Part-Time, Flexible Hours

Warners Bay Vet; Newcastle-Maitland; On-site; AUD 45,000 - 52,000; Part time

Job summary

Warners Bay Vet is a friendly, independently owned small animal hospital on the shores of Lake Macquarie in the Newcastle region. We are seeking a friendly, organised receptionist for a permanent part-time role with flexible daytime hours.

You will be the first point of contact for clients, greet pets, answer calls, schedule appointments, process payments and maintain records. Previous clinic experience is welcome but not essential; school-friendly hours may be available.

Qualifications

• Excellent customer service and communication skills.
• Friendly, compassionate and enjoys working with people.
• Organised, reliable and able to multitask in a busy environment.
• Confident using computers and learning new software.
• Works well as part of a team and has a positive, can-do attitude.
• Genuine interest in animals.

Responsibilities

• Welcoming clients and their pets to the clinic.
• Answering telephone calls and responding to client enquiries.
• Scheduling and managing appointments.
• Processing payments and assisting with general accounts.
• Maintaining accurate client and patient records.
• Assisting with general reception and administrative duties.
• Helping maintain a clean, tidy and welcoming reception and front-of-house environment.
• Working closely with our veterinary and nursing team to help the clinic run smoothly.

Skills

Customer service

Communication

Multitask

Computer skills

Job description

Warners Bay Vet is a friendly, independently owned small animal hospital on the shores of Lake Macquarie in the Newcastle region. We are seeking a friendly, organised receptionist for a permanent part-time role with flexible daytime hours.

You will be the first point of contact for clients, greet pets, answer calls, schedule appointments, process payments and maintain records. Previous clinic experience is welcome but not essential; school-friendly hours may be available.