Part-Time Veterinary Receptionist - Compassionate Pet Care

Vetpartners; Melbourne; On-site; AUD 26,000 - 38,000; Part time

Benefits offered by this job

Supportive team

Work with veterinary professionals

Compassionate workplace

Job summary

Macquarie Vetz Animal Centre in Melbourne seeks a friendly, experienced Part-Time Veterinary Receptionist. You are the first point of contact, delivering professional client service, handling phone enquiries, appointments, emails, and payments, and maintaining accurate patient records.

We value a warm, professional approach, strong communication and multitasking abilities, and a love for animals. The role offers a supportive team environment and the chance to make a meaningful difference in

Qualifications

• Minimum 2–3 years’ experience working in the veterinary industry in a reception, nursing, or client-focused role.
• Strong communication and organisational skills.
• Excellent attention to detail and the ability to multitask in a busy environment.

Responsibilities

• Welcoming clients and providing professional, compassionate customer service
• Managing phone enquiries, appointments, emails, and client communications
• Processing payments and maintaining accurate patient records
• Supporting veterinarians and nursing staff with daily clinic operations
• Providing reassurance and care to pets and their owners
• Assisting with general administration tasks to ensure the smooth running of the clinic

Skills

Client communication

Customer service

Multitasking

Organisational skills

Education

Certificate IV in Veterinary Nursing

Job description

Macquarie Vetz Animal Centre in Melbourne seeks a friendly, experienced Part-Time Veterinary Receptionist. You are the first point of contact, delivering professional client service, handling phone enquiries, appointments, emails, and payments, and maintaining accurate patient records.

We value a warm, professional approach, strong communication and multitasking abilities, and a love for animals. The role offers a supportive team environment and the chance to make a meaningful difference in