Perth Service Coordinator: Maintenance & Scheduling

Modus Projects; City Of Stirling; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Birthday Leave

Career Development

Wellbeing Initiatives

EAP

Job summary

Modus Projects in Perth, WA is seeking a proactive Service Coordinator to join our busy team. You’ll coordinate preventative and reactive maintenance across Australia, schedule trades, manage work orders from request to completion, and keep customers updated with timely information.

Ideal applicants bring excellent customer service, strong organisation, and confidence with Microsoft Office. You’ll thrive in a fast-paced environment, stay calm under pressure, and help us deliver safe, efficient

Qualifications

• Excellent customer service and communication skills.
• Strong organisation and the ability to juggle competing priorities.
• Confidence using Microsoft Office.
• A solutions-focused mindset and attention to detail.
• The ability to stay calm under pressure and make sound decisions.

Responsibilities

• Coordinate preventative and reactive maintenance across Australia.
• Schedule trades and subcontractors to attend customer sites.
• Manage work orders from initial request through to completion.
• Liaise with customers, technicians and contractors to provide timely updates.
• Prioritise urgent maintenance requests while balancing multiple jobs.
• Ensure service levels and customer KPIs are consistently achieved.
• Maintain accurate job records and documentation.
• Build strong relationships with customers and service partners.

Skills

Customer service

Communication

Organisation

Microsoft Office

Problem solving

Decision making

Tools

Scheduling software

Job description

Modus Projects in Perth, WA is seeking a proactive Service Coordinator to join our busy team. You’ll coordinate preventative and reactive maintenance across Australia, schedule trades, manage work orders from request to completion, and keep customers updated with timely information.

Ideal applicants bring excellent customer service, strong organisation, and confidence with Microsoft Office. You’ll thrive in a fast-paced environment, stay calm under pressure, and help us deliver safe, efficient