Maintenance Admin & Service Coordinator - Operations

seek.com.au

Melbourne

On-site

AUD 60,000 - 85,000

Full time

2 days ago

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Job summary

seek.com.au is seeking a Maintenance Admin Service Coordinator to join our Melbourne team. This full-time, office-based role runs Monday to Friday from Moorabbin, reporting to the maintenance manager.

The successful candidate will handle enquiries, coordinate service work, prepare quotes and manage invoices while maintaining accurate records. Ideal applicants will have strong MS Office skills, solid organisational ability and proven service coordination experience within the construction or real

Qualifications

Experience as a service coordinator or similar client-facing administrator.
Experience in the service, trades or manufacturing industries is highly desirable.
Experience in Building/Real estate Industry advantageous.

Responsibilities

Manage incoming customer enquiries via phone, email and other channels with prompt, professional responses.
Liaise between customers and service teams to communicate job requirements, updates and changes.
Book and update jobs using Ascora.
Prepare and email customer quotes.
Process invoices and perform data entry accurately.
Maintain records of service calls, customer information, and job documentation.
Liaise with clients, technicians, suppliers and tenants regarding job status.
Process day-to-day invoices and match purchase orders.
Build positive relationships with clients, trades and suppliers.
Source and order materials and monitor deliveries.