Maintenance Coordinator

Mathiou Services; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Mathiou Services invites a motivated scheduling coordinator to join their head office on the Gold Coast. In a fast-paced setting, you will lead coordination of scheduled works and project requests, working with trades and subcontractors while building strong client relationships.

The role requires at least 1 year in a similar coordination position, superb organisation, and proactive problem-solving. A valid driver's license is preferred; police checks and Blue Card may be needed.

Qualifications

• Minimum 1 year in a similar work coordination role.
• Highly organised with proven ability to manage high volumes of work and meet deadlines.
• Strong communication and interpersonal skills.
• Initiative, ownership of issues and a can-do attitude.
• Attention to detail and ability to stay calm under pressure.
• Experience using MS Office and other office software.

Responsibilities

• Answering calls and acting as first point of contact for scheduling.
• Liaising with clients to understand service requirements and update scheduling contacts.
• Maintaining the scheduling database with updated job details.
• Coordinating with management on jobs and proposing solutions.
• Managing updates of all scheduled works and future works.
• Gathering information to ensure schedulers have all necessary details.

Skills

Organisation

Communication

Initiative

Attention to detail

Team player

MS Office

Driver's license

Tools

MS Office

Job description

An exciting opportunity has opened within our head office for a driven, highly organised team player. In this fast-paced, high-volume environment, you'll take the lead in coordinating scheduled works and project requests, working closely with trades and subcontractors while building strong, positive relationships with our clients.

Key responsibilities

• Answering calls - first point of contact for scheduling
• Liaising with clients to understand service requirements and updating scheduling contacts to ensure requests are met
• Maintaining the scheduling database by ensuring job details are updated regularly and scheduled services are undertaken
• Liaising with management regarding jobs and being proactive in providing solutions and resolutions where possible
• Managing the updating of all scheduled works and further works
• Updating, investigating and following up job queries/ gathering of information to ensure scheduling team have all available information

About you

• Minimum 1 year in a similar work coordination role
• Highly organised with proven ability to manage high volumes of work, meet deadlines and prioritise conflicting priorities and projects
• Highly developed communication and interpersonal skills
• A high degree of initiative, takes ownership of issues and demonstrates a "can do" attitude
• High attention to detail and ability to stay calm under pressure
• Experience using a variety of computer software packages including MS Office
• Team player that can also work autonomously
• Experience in construction or maintenance would be highly advantageous
• Current driver's license
• Be willing to undergo a Police Check and hold/be willing to obtain a Blue Card

About us

Proudly family owned and operated, Mathiou Services has grown into a trusted name in building and maintenance, with our head office located in Burleigh. We're committed to providing exceptional service across everything we do - from carpentry and repairs to gardening and landscaping.