People-First Administration Officer | Permanent FT, Mon–Fri

Estia Health; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Blue Light Card discounts

Discounted car hire

Employee Assistance Program

Wellbeing App access

Novated leasing

Workplace banking support

ACN nurse discounts

Discounted health insurance

Discounted JB HiFi

Job summary

Estia Health Ringwood has a permanent full-time Administration Officer role. Based in Ringwood, you will support the residential aged care manager and client services officer to keep daily operations running smoothly.

You’ll manage the front desk, handle calls and emails, welcome visitors and assist with ordering supplies, while mentoring staff and promoting a high standard of care and administrative accuracy.

Qualifications

• Experience in a reception/administration role preferred.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• High attention to detail and organised record keeping.

Responsibilities

• Manage front desk, answer calls and emails.
• Provide friendly customer service to residents and families.
• Support office manager and residential aged care manager.
• Welcome visitors, volunteers, contractors.
• Order supplies and staff uniforms.
• Maintain paperwork, records and filing.

Skills

Interpersonal skills

Written communication

Proactive attitude

Data management

Reception experience

Tools

Microsoft Office

Job description

Estia Health Ringwood has a permanent full-time Administration Officer role. Based in Ringwood, you will support the residential aged care manager and client services officer to keep daily operations running smoothly.

You’ll manage the front desk, handle calls and emails, welcome visitors and assist with ordering supplies, while mentoring staff and promoting a high standard of care and administrative accuracy.