Aged Care Admin Officer — Front Desk & People Support

Estia Health; Australia; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Blue Light Card discounts

Discounted car hire

Employee Assistance Program

Job summary

Estia Health is seeking an Administration Officer to help our aged care home run smoothly and to support the residential aged care manager and client services officer. You will be the friendly face at the front desk, handling calls and emails and helping with daily office tasks.

In this role, you will assist with ordering supplies, maintaining records, guiding visitors and assisting with staff uniforms. A proactive, detail‑oriented approach and strong communication skills are essential to

Qualifications

• Previous experience in a reception/administration position is highly regarded.
• Strong interpersonal and written/verbal communication skills.
• Proactive, detail oriented and able to work in a fast paced environment.

Responsibilities

• Friendly customer service in person, on the phone, or by email.
• Manage front desk, calls and emails; support office managers.
• Lead and support staff to ensure smooth home operations.
• Greet visitors, volunteers and contractors; assist with supplies and uniforms.
• Maintain paperwork, records and filing; help with home tours for prospective residents and families.

Skills

Customer service

Interpersonal skills

Attention to detail

Computer skills

Job description

Estia Health is seeking an Administration Officer to help our aged care home run smoothly and to support the residential aged care manager and client services officer. You will be the friendly face at the front desk, handling calls and emails and helping with daily office tasks.

In this role, you will assist with ordering supplies, maintaining records, guiding visitors and assisting with staff uniforms. A proactive, detail‑oriented approach and strong communication skills are essential to