Administration Officer | Full Time Role | Ringwood

Estia Health; Ringwood; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Blue Light Card

Discounted car hire

Employee Assistance Program for you &/

Wellbeing App

Novated leasing

Workplace banking

ACN nurse discounts

Nib health discounts

JB HiFi discounts

Job summary

Estia Health Ringwood is looking for an experienced Administration Officer for a permanent full-time role (Monday to Friday, office hours). You will play a key part in ensuring the home runs smoothly, supporting the residential aged care manager and client services officer.

Ideal candidates bring a genuine desire to make a difference in residents’ lives, strong communication skills, proactive attitude, and solid computer/data skills.

Qualifications

• You’ll be a people person and problem-solver, with high attention to detail.

Responsibilities

• Friendly customer service to everyone—whether in person, on the phone or over email.
• Managing the front desk, answering calls and managing emails.
• Be a leader to staff, helping them to grow.
• Welcoming visitors, volunteers, contractors to the home.
• Assisting with ordering supplies and staff uniforms.
• Keeping on top of paperwork—record keeping, filing etc.
• Showing off our home to future residents and their families.
• Supporting the office manager and residential aged care manager in their daily tasks.

Job description

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you. Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families. Join us in playing a special role in the future of aged care.

Estia Health Ringwood is a welcoming home, providing quality care to the local community. With a choice of accommodation located on campus alongside the Waldreas Retirement Village, the home is opposite Ringwood Golf Club and just a short drive from shops and other community services. Estia Health Ringwood is situated 1.5 km away from Knox Private Hospital, Wantirna.

About the Role

Estia Health Ringwood has an exciting opportunity for an experienced Administration Officer (AO) to join our team on a Permanent Full-Time basis (Monday till Friday, Office Hours). You’ll be hugely important in making sure our home runs smoothly– an indispensable helper to our residential aged care manager and client services officer.

Typical responsibilities

• Friendly customer service to everyone– whether in person, on the phone or over email
• Managing the front desk, answering calls and managing emails
• Be a leader to staff, helping them to grow
• Welcoming visitors, volunteers, contractors to the home
• Assisting with ordering supplies and staff uniforms
• Keeping on top of paperwork– record keeping, filing etc
• Showing off our home to future residents and their families
• Supporting the office manager and residential aged care manager in their daily tasks

What we’re looking for

You’ll be a people person and problem‑solver, with high attention to detail. You’ll also have:

• A real desire to make a difference in people’s lives
• Strong interpersonal and communication skills, both verbal and written
• A proactive attitude and ability to work in a fast‑paced environment
• Solid computer and data skills
• Previous experience in a reception/administration position (highly regarded)

Benefits available

• Retail savings with the Blue Light Card
• Discounted car hire
• Employee Assistance Program for you and your family
• Free Wellbeing App to support your mental and physical health
• Novated leasing for vehicles
• Workplace banking support
• ACN membership discounts for nurses
• Discounted health insurance with nib health
• Discounted JB HiFi

All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination.

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services.

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

At Estia Health, we're more than just a workplace, we're a community dedicated to enriching lives and making a difference. It you're passionate about aged care and want to be part of something meaningful, you've found your home. When you join the Estia Health family, you'll feel it: the warmth in every greeting, the care in every action and the sense of belonging that sets us apart. For our residents and team, this isn't just a place, it's family. Our Family.