Aged Care Administration & Front Desk Coordinator

Estia Health; Western Australia; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Blue Light Card discounts

Employee Assistance Program

Novated leasing

Discounted health insurance nib health

Discounted JB HiFi

Job summary

Estia Health seeks a friendly Reception/Administration professional to keep our aged care home running smoothly. You’ll manage the front desk, handle calls and emails, and be the first point of contact for residents, families, and staff.

You will support the office manager and residential aged care manager, assist with ordering supplies, and maintain accurate paperwork. This role prioritises excellent communication, meticulous data entry, and a proactive, people‑minded approach.

Qualifications

• Experience in reception or administration preferred.
• Strong written and spoken communication.
• Ability to work in fast-paced environment.
• Proficient with computer data entry.

Responsibilities

• Manage the front desk, answer calls and emails.
• Provide friendly customer service in person and remotely.
• Welcome visitors, volunteers, contractors to the home.
• Support the office manager and residential aged care manager.
• Assist with ordering supplies and staff uniforms; maintain paperwork."

Skills

Customer service

Front desk management

Communication skills

Data entry

Team leadership

Tools

MS Office

Data systems

Job description

Estia Health seeks a friendly Reception/Administration professional to keep our aged care home running smoothly. You’ll manage the front desk, handle calls and emails, and be the first point of contact for residents, families, and staff.

You will support the office manager and residential aged care manager, assist with ordering supplies, and maintain accurate paperwork. This role prioritises excellent communication, meticulous data entry, and a proactive, people‑minded approach.