Administration Officer | Full Time Role | Ringwood

Estia Health; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Blue Light Card discounts

Discounted car hire

Employee Assistance Program

Wellbeing App access

Novated leasing

Workplace banking support

ACN nurse discounts

Discounted health insurance

Discounted JB HiFi

Job summary

Estia Health Ringwood has a permanent full-time Administration Officer role. Based in Ringwood, you will support the residential aged care manager and client services officer to keep daily operations running smoothly.

You’ll manage the front desk, handle calls and emails, welcome visitors and assist with ordering supplies, while mentoring staff and promoting a high standard of care and administrative accuracy.

Qualifications

• Experience in a reception/administration role preferred.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• High attention to detail and organised record keeping.

Responsibilities

• Manage front desk, answer calls and emails.
• Provide friendly customer service to residents and families.
• Support office manager and residential aged care manager.
• Welcome visitors, volunteers, contractors.
• Order supplies and staff uniforms.
• Maintain paperwork, records and filing.

Skills

Interpersonal skills

Written communication

Proactive attitude

Data management

Reception experience

Tools

Microsoft Office

Job description

1d ago , from ESTIA Health - Aged Care Home Positions

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

Estia Health Ringwood

is a welcoming home, providing quality care to the local community. With a choice of accommodation located on campus alongside the Waldreas Retirement Village, the home is opposite Ringwood Golf Club and just a short drive from shops and other community services. Estia Health Ringwood is situated 1.5 km away from Knox Private Hospital, Wantirna.

About the Role

Estia Health Ringwood has an exciting opportunity for an experienced Administration Officer (AO) to join our team on a Permanent Full-Time basis (Monday till Friday, Office Hours).

You’ll be hugely important in making sure our home runs smoothly – an indispensable helper to our residential aged care manager and client services officer.

Usually, your day will involve:

• Friendly customer service to everyone – whether in person, on the phone or over email
• Managing the front desk, answering calls and managing emails
• Be a leader to staff, helping them to grow
• Welcoming visitors, volunteers, contractors to the home
• Assisting with ordering supplies and staff uniforms
• Keeping on top of paperwork – record keeping, filing etc
• Showing off our home to future residents and their families
• Supporting the office manager and residential aged care manager in their daily tasks

You’ll be a people person and problem-solver, with high attention to detail. You’ll also have:

• A real desire to make a difference in people’s lives
• Strong interpersonal and communication skills, both verbal and written
• A proactive attitude and ability to work in a fast-paced environment
• Solid computer and data skills
• Previous experience in a reception/administration position (highly regarded)

Benefits available:

• Retail savings with the Blue Light Card
• Discounted car hire
• Employee Assistance Program for you and your family
• Free Wellbeing App to support your mental and physical health
• Novated leasing for vehicles
• Workplace banking support
• ACN membership discounts for nurses
• Discounted health insurance with nib health
• Discounted JB HiFi

All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination.

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.