People-First Admin & Customer Service Pro

AustChrome; Moranbah; On-site; AUD 55,000 - 75,000; Full time

Job summary

Haynes People is seeking an Administration & Customer Service Officer to join an outstanding team across multiple sites in Queensland. You will deliver clerical, administrative and frontline customer service support, with face-to-face assistance to community members and facility users.

You must be highly organised, with proficiency in Microsoft Office, strong communication skills and a genuine interest in business administration.

Qualifications

• Experience in administration and customer service.
• Strong data entry and record keeping abilities.
• Proficient with Microsoft Office applications.

Responsibilities

• Delivers efficient clerical, administrative and financial support.
• Acts as a front-line customer service representative, handling phone enquiries and providing face-to-face assistance to community members and facility users.
• Maintains accurate records and registers internal and external correspondence.
• Assists with organising meetings, workshops, seminars and associated catering requirements.
• Completes data entry, document preparation, photocopying and general administrative tasks.
• Maintains filing systems and undertakes archiving activities to ensure compliant record management practices.
• Requires strong customer service, communication and interpersonal skills, along with proficiency in Microsoft Office.

Skills

Customer service

Administrative support

Microsoft Office

Communication skills

Record keeping

Job description

Haynes People is seeking an Administration & Customer Service Officer to join an outstanding team across multiple sites in Queensland. You will deliver clerical, administrative and frontline customer service support, with face-to-face assistance to community members and facility users.

You must be highly organised, with proficiency in Microsoft Office, strong communication skills and a genuine interest in business administration.