Administrator

Haynes People; Moranbah; On-site; AUD 60,000 - 72,000; Full time

Job summary

Haynes People is seeking an Administration & Customer Service Officer to join our team across multiple sites. You will provide clerical support, front-line customer service and accurate record-keeping in a busy community-focused environment.

The role emphasizes Microsoft Office proficiency, strong communication and organizational abilities, with a contract until mid-January 2027 and potential extension.

Qualifications

• Experience in clerical and administrative support.
• Strong customer service and communication skills.
• Proficient with Microsoft Office applications.
• Ability to manage records and frontline inquiries.

Responsibilities

• Delivers efficient clerical, administrative and financial support
• Acts as a front-line customer service representative, handling phone enquiries and providing face-to-face assistance to community members and facility users
• Maintains accurate records and registers internal and external correspondence
• Assists with organising meetings, workshops, seminars and associated catering requirements.
• Completes data entry, document preparation, photocopying and general administrative tasks.
• Maintains filing systems and undertakes archiving activities to ensure compliant record management practices

Skills

Customer service

Communication

Interpersonal skills

Front-line service

Tools

Microsoft Office

Job description

Are you a people person with exceptional administration skills and a passion for delivering outstanding customer service? We're looking for a highly organised and professional Administration & Customer Service Officer to join an oustanding team and play a key role.

• Location: Middlemount, Dysart, Clermont, Nebo
• Roster: Monday - Friday
• Hours: 8:30am - 5:00pm
• 4 Roles Available - 1 per site
• Contract till Mid-January 2027 - Possibility for Extension

Administration Officer

• Roster: Monday - Friday
• Hours: 8:30am - 5:00pm
• 1 Position Available
• Contract till Mid-January 2027 - Possibility for Extension

What you’ll be doing:

• Delivers efficient clerical, administrative and financial support
• Acts as a front-line customer service representative, handling phone enquiries and providing face-to-face assistance to community members and facility users
• Maintains accurate records and registers internal and external correspondence
• Assists with organising meetings, workshops, seminars and associated catering requirements.
• Completes data entry, document preparation, photocopying and general administrative tasks.
• Maintains filing systems and undertakes archiving activities to ensure compliant record management practices
• Requires strong customer service, communication and interpersonal skills, along with proficiency in Microsoft Office applications and previous customer-facing administration experience

What we’re looking for

• Current Drivers Licence
• Blue Card or ability to obtain
• Previous experience or awareness of administration would be highly regarded.
• A genuine interest in business administration is essential.
• Experience and knowledge of Microsoft Office Suite is essential

Haynes People is an Equal Opportunity Employer. We are committed to creating inclusive workplaces and encourage applications from individuals of diverse backgrounds, including Aboriginal and Torres Strait Islander people.

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