Multisite Admin & Frontline Customer Service Officer

Haynes People; Moranbah; On-site; AUD 60,000 - 72,000; Full time

Job summary

Haynes People is seeking an Administration & Customer Service Officer to join our team across multiple sites. You will provide clerical support, front-line customer service and accurate record-keeping in a busy community-focused environment.

The role emphasizes Microsoft Office proficiency, strong communication and organizational abilities, with a contract until mid-January 2027 and potential extension.

Qualifications

• Experience in clerical and administrative support.
• Strong customer service and communication skills.
• Proficient with Microsoft Office applications.
• Ability to manage records and frontline inquiries.

Responsibilities

• Delivers efficient clerical, administrative and financial support
• Acts as a front-line customer service representative, handling phone enquiries and providing face-to-face assistance to community members and facility users
• Maintains accurate records and registers internal and external correspondence
• Assists with organising meetings, workshops, seminars and associated catering requirements.
• Completes data entry, document preparation, photocopying and general administrative tasks.
• Maintains filing systems and undertakes archiving activities to ensure compliant record management practices

Skills

Customer service

Communication

Interpersonal skills

Front-line service

Tools

Microsoft Office

Job description

Haynes People is seeking an Administration & Customer Service Officer to join our team across multiple sites. You will provide clerical support, front-line customer service and accurate record-keeping in a busy community-focused environment.

The role emphasizes Microsoft Office proficiency, strong communication and organizational abilities, with a contract until mid-January 2027 and potential extension.