Patient Services Clerk - Healthcare Admin Pro (Fixed-Term)

Medical Jobs Australia; Melbourne; On-site; AUD 58,000 - 65,000; Full time

Benefits offered by this job

Wellbeing initiatives

Employee counselling

Accrued Day Off

Job summary

St Vincent's Hospital Melbourne is seeking a Hospital Support Clerk to provide crucial clerical support for the day procedure department. You will admit patients, create records, handle enquiries, and arrange appointments with careful accuracy and care.

Join a respected hospital group in Melbourne's Fitzroy area. You will work in a multidisciplinary team with strong Microsoft Office skills and a commitment to excellent patient service.

Qualifications

• Previous administration experience in a health setting.
• Knowledge of medical terminology.
• Knowledge of private health fund billing and public health funding.
• Knowledge of Patient Administration Systems.
• Strong written and verbal communication skills.
• Ability to work independently in a multidisciplinary team.
• Advanced computer skills, including Microsoft Office applications.
• Excellent customer service skills.
• A valid Nationally Coordinated Criminal history check, or willingness to obtain.

Responsibilities

• Create patient records and complete information accurately per procedures.
• Admit patients accurately and in a timely manner.
• Provide excellent customer service via phone and in person.
• Arrange appointments for patients as requested by clinical staff.

Skills

Administration experience

Medical terminology

Health funding knowledge

Patient administration systems

Communication skills

Independent team work

Microsoft Office

Customer service

Criminal history check

Tools

Microsoft Office

Job description

St Vincent's Hospital Melbourne is seeking a Hospital Support Clerk to provide crucial clerical support for the day procedure department. You will admit patients, create records, handle enquiries, and arrange appointments with careful accuracy and care.

Join a respected hospital group in Melbourne's Fitzroy area. You will work in a multidisciplinary team with strong Microsoft Office skills and a commitment to excellent patient service.