Casual Patient Services Clerk - Front Desk & Admin

St Vincent's Health Australia; Melbourne; On-site; AUD 41,000 - 45,000; Full time

Benefits offered by this job

Accrued Day Off

Fitness Passport

Salary Packaging

Wellbeing initiatives

Employee counselling

Job summary

St Vincent's Health Australia is seeking a Hospital Services Clerk to provide crucial clerical support and facilitate patient management at our Fitzroy campus in Melbourne. You will admit patients, maintain records, and handle enquiries with confidentiality and care.

Role offers casual hours with a focus on wellbeing initiatives, training opportunities, and access to benefits such as Fitness Passport and salary packaging. Expected to join a multidisciplinary team within Environmental Services.

Qualifications

• Experience in health administration
• Knowledge of medical terminology
• Knowledge of health funding and billing structures
• Familiarity with Patient Administration Systems
• Strong written and verbal communication
• Ability to work independently in a multidisciplinary team
• Proficient computer skills including MS Office
• Excellent customer service skills
• Willing to obtain a National Criminal history check

Responsibilities

• Admit patients and perform reception duties with confidentiality.
• Maintain patient records accurately and in line with procedures.
• Manage patient enquiries by phone and in person with a professional approach.
• Arrange appointments as requested by clinical staff.
• Undergo mandatory immunisations if required.

Skills

Health admin experience

Medical terminology

Private health fund knowledge

Patient administration systems

Written and verbal communication

Independent work in multidisciplinary팀

Microsoft Office

Customer service

Criminal history check willing

Tools

Microsoft Office

Job description

St Vincent's Health Australia is seeking a Hospital Services Clerk to provide crucial clerical support and facilitate patient management at our Fitzroy campus in Melbourne. You will admit patients, maintain records, and handle enquiries with confidentiality and care.

Role offers casual hours with a focus on wellbeing initiatives, training opportunities, and access to benefits such as Fitness Passport and salary packaging. Expected to join a multidisciplinary team within Environmental Services.