Ward Clerk - Day Infusion Services

St Vincent's Health Australia; Melbourne; In loco; AUD 42.000 - 54.000; Part-time

Vantaggi offerti da questo lavoro

Salary packaging

Fitness Passport

Give4Good

Additional leave

Staff discount on hospital admissions

Descrizione del lavoro

St Vincent’s Private Hospital Fitzroy in Melbourne is seeking a Ward Clerk for Day Infusion Services on a permanent part-time basis (0.6 FTE), working Monday, Tuesday and Friday. You will support patient flow, admissions, transfers and discharges, and provide administrative support to the Ward.

You will be highly organised with excellent customer service, and comfortable using hospital information systems and medical terminology to maintain records and assist staff.

Competenze

• Excellent communication and organisational skills.
• Previous hospital and or customer service experience.
• Experience with hospital patient information management system and medical terminology is highly desirable.
• Proven attention to detail and accuracy.
• Friendly and approachable with a commitment to patient-centred care.

Mansioni

• Support patient flow by assisting with Patient Admissions, Transfers and Discharges
• Act as a key point of contact for enquiries and ward coordination
• Welcome and provide a friendly, professional and helpful service to patients, families, visitors and staff
• Answer telephone enquiries and maintain accurate records using hospital information systems
• Manage Medical Records and Patient Documentation
• Provide administration support to the Nurse Unit Manager and the ward staff

Conoscenze

Communication

Organisational skills

Customer service

Attention to detail

Hospital patient information system

Strumenti

Hospital information system

Medical terminology

Descrizione del lavoro

Job Description: Join an Organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater! We have an exciting opportunity for an experienced Ward Clerk to join our team at St Vincent’s Private Hospital Fitzroy, in Day Infusion Services. If you are passionate about providing top-tier patient care and want to be part of a dynamic and supportive environment, we’d love to hear from you!

ABOUT YOUR NEW ROLE

We’re seeking a motivated and friendly individual for a permanent, part time (0.6 FTE) ward clerk role based in Fitzroy, working Monday, Tuesday and Friday. Your strong clerical experience in addition to your ability to deliver excellent customer service to all hospital staff and patients is critical to this role. As a Ward Clerk you will play a key part in supporting hospital operations while undertaking the following tasks:

• Support patient flow by assisting with Patient Admissions, Transfers and Discharges
• Act as a key point of contact for enquiries and ward coordination
• Welcome and provide a friendly, professional and helpful service to patients, families, visitors and staff
• Answer telephone enquiries and maintain accurate records using hospital information systems
• Manage Medical Records and Patient Documentation
• Provide administration support to the Nurse Unit Manager and the ward staff

WHY WORK FOR SVPHM

You will join a high performing team and a workplace with relationships built on mutual trust and respect. We value our staff and offer professional advancement in a respectful, collaborative and learning environment. Join the St Vincent’s Health Australia Group, and work for a truly values based organisation, who operate across VIC, NSW and QLD

• Salary packaging available (pay less tax and increase your take home pay!)
• Gain access to discounted gym membership through Fitness Passport
• Option to join our workplace giving program, Give4Good
• A great work life balance with options to purchase additional leave
• Receive a staff discount on hospital admissions to any SVHA Private Hospital

ABOUT YOU

You will be a highly organised and process driven individual. Critical to this role is an attention to detail and efficient time management skills. You are able to handle the fast pace and multiple demands of this position being able to prioritise tasks appropriately to meet timelines and the flow of the hospital.

• Excellent communication and organisational skills
• Previous hospital and or customer service experience
• Experience with hospital patient information management system and medical terminology is highly desirable
• Proven attention to detail and accuracy
• Friendly and approachable with a commitment to patient-centred care

REQUIREMENTS

Criminal record and/or child protection checks will be conducted and will form part of the selection criteria for this role. SVPHM has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).

HAVE A QUESTION AND WANT TO KNOW MORE

If you would like to discuss this opportunity please contact Melanie Abiharb – Nurse Unit Manager, [e-mail].

Closing Date: 3 November 2026 11:59pm

RECONCILIATION ACTION PLAN

At St Vincent’s we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail].

St Vincent’s Private Melbourne is a facility of St Vincent’s Health Australia under the stewardship of Mary Aikenhead Ministries. We are a not for profit Catholic private hospital which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.