Part-Time Ward Clerk: Patient Flow & Coordination

St Vincent's Health Australia; Melbourne; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Salary packaging

Fitness Passport

Give4Good

Additional leave

Staff discount on hospital admissions

Job summary

St Vincent’s Private Hospital Fitzroy in Melbourne is seeking a Ward Clerk for Day Infusion Services on a permanent part-time basis (0.6 FTE), working Monday, Tuesday and Friday. You will support patient flow, admissions, transfers and discharges, and provide administrative support to the Ward.

You will be highly organised with excellent customer service, and comfortable using hospital information systems and medical terminology to maintain records and assist staff.

Qualifications

• Excellent communication and organisational skills.
• Previous hospital and or customer service experience.
• Experience with hospital patient information management system and medical terminology is highly desirable.
• Proven attention to detail and accuracy.
• Friendly and approachable with a commitment to patient-centred care.

Responsibilities

• Support patient flow by assisting with Patient Admissions, Transfers and Discharges
• Act as a key point of contact for enquiries and ward coordination
• Welcome and provide a friendly, professional and helpful service to patients, families, visitors and staff
• Answer telephone enquiries and maintain accurate records using hospital information systems
• Manage Medical Records and Patient Documentation
• Provide administration support to the Nurse Unit Manager and the ward staff

Skills

Communication

Organisational skills

Customer service

Attention to detail

Hospital patient information system

Tools

Hospital information system

Medical terminology

Job description

St Vincent’s Private Hospital Fitzroy in Melbourne is seeking a Ward Clerk for Day Infusion Services on a permanent part-time basis (0.6 FTE), working Monday, Tuesday and Friday. You will support patient flow, admissions, transfers and discharges, and provide administrative support to the Ward.

You will be highly organised with excellent customer service, and comfortable using hospital information systems and medical terminology to maintain records and assist staff.