Patient Services & Admin Coordinator

Barwon Health; Geelong; On-site; AUD 36,000 - 48,000; Part time

Benefits offered by this job

Salary packaging

5 weeks leave pro rata

Supportive team

Job summary

Barwon Health is seeking a Reception and Administration Support to provide efficient reception and administrative services across Barwon Health sites. The role focuses on patient access and journey quality, ensuring a high standard of service and data accuracy.

Responsibilities include document control, billing processes, and maintaining a respectful, patient-centred environment while upholding privacy and security standards.

Qualifications

• Experience in a busy reception or administrative environment.
• Strong communication and ability to handle confidential information.
• Proficient in MS 365 and information systems.
• Current Victorian Driver’s Licence required.

Responsibilities

• Provide day-to-day administrative and reception support to ensure efficient operations within the assigned area.
• Maintain accurate documentation, medical records and billing processes in line with organisational standards.
• Deliver a customer-focused service to patients, staff and stakeholders while supporting a collaborative and respectful workplace culture.
• Uphold privacy, confidentiality, information security and organisational compliance requirements at all times.

Skills

Interpersonal communication

Customer service

Administrative support

Microsoft 365 proficiency

Data entry

Tools

Microsoft 365

Electronic information systems

Databases

Job description

Barwon Health is seeking a Reception and Administration Support to provide efficient reception and administrative services across Barwon Health sites. The role focuses on patient access and journey quality, ensuring a high standard of service and data accuracy.

Responsibilities include document control, billing processes, and maintaining a respectful, patient-centred environment while upholding privacy and security standards.