Reception & Administration Support (Grade 1), South Area

Barwon Health; Geelong; On-site; AUD 32,000 - 42,000; Part time

Benefits offered by this job

Excellent working conditions

Wellbeing program

Professional development

Living expenses cap

Meals & entertainment cap

Job summary

Barwon Health is seeking a Reception and Administrative Support to provide a practical front-desk and administrative service across Barwon Health sites, supporting patient access and journey.

The role requires strong communication, prior reception/admin experience, proficiency with Microsoft 365, and a valid Victorian Driver's Licence. This temporary part-time position offers 48 hours per fortnight and pro rata leave.

Qualifications

• Experience in a busy reception or administrative environment.
• Excellent computer literacy including Microsoft 365 and databases.
• Strong written and verbal communication with a professional approach to confidentiality.
• Current Victorian Driver’s Licence with reliable transport.

Responsibilities

• Provide day-to-day administrative and reception support to ensure efficient operations within the assigned area.
• Maintain accurate documentation, medical records and billing processes in line with organisational standards.
• Deliver a customer-focused service to patients, staff and stakeholders while supporting a collaborative and respectful workplace culture.
• Uphold privacy, confidentiality, information security and organisational compliance requirements at all times.

Skills

Interpersonal skills

Communication (written & verbal)

Reception experience

MS 365 proficiency

Driver’s license

Tools

Microsoft 365

Job description

Employment Details

Employment Type - Temporary Part Time

Hours per fortnight - 48

Job Category - Administration - Customer Service

Opportunity Highlights

• Build your career with Victoria’s largest regional health service
• Join a supportive, high-performing team making a real community impact
• Temporary part-time role until October 2027 | 48 hours per fortnight | 5 weeks leave pro rata & salary packaging

About The Role

The role of Reception and Administration Support is to provide an effective and efficient reception/administrative service across Barwon Health sites and contribute to the overall performance of Barwon Health to ensure high quality customer service. A focus of this role is ensuring that the administration functions support the patient journey core principles of access and patient centred care with a high standard of quality.

Key Responsibilities

• Provide day-to-day administrative and reception support to ensure efficient operations within the assigned area
• Maintain accurate documentation, medical records and billing processes in line with organisational standards
• Deliver a customer-focused service to patients, staff and stakeholders while supporting a collaborative and respectful workplace culture
• Uphold privacy, confidentiality, information security and organisational compliance requirements at all times

What We Are Looking For

• Strong interpersonal, written and verbal communication skills, with a professional and respectful approach to customer service and confidentiality
• Demonstrated experience in a busy reception or administrative environment, with the ability to manage competing priorities and work independently under pressure
• Excellent computer literacy, including proficiency in Microsoft 365, electronic information systems, databases, and strong literacy and numeracy skills
• Current Victorian Driver’s Licence with reliable transport

Position Description

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

Barwon Health Staff Benefits

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Extensive professional development opportunities
• Attractive salary packaging benefits
  • Living expenses capped at $9,010
  • Meals and entertainment capped at $2,650

For more information about working at Barwon Health, please click Here

Diversity and Inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)

Additional Information

If you need adjustments to participate in the recruitment process, please contact us at [e-mail]

All Appointments Are Subject To

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)

Contact person: Melissa Dalton

Email: [e-mail]

Phone: [phone]

Application closing date

21 November 2026

Shortlisting may commence prior to the closing date - early applications are encouraged.