Healthcare Admin Assistant - Part Time, Telehealth Support

Barwon Health; Geelong; On-site; AUD 32,000 - 52,000; Part time

Benefits offered by this job

Excellent working conditions

Staff wellbeing program

Professional development

Salary packaging benefits

Living expenses cap

Meals and entertainment cap

Job summary

Barwon Health in Geelong is seeking an Administration Assistant to join the Medical Specialists Clinics team. You will provide high-quality reception, clerical and data entry support, coordinate appointments and manage referrals to ensure smooth day-to-day clinic operations.

Working in a multidisciplinary team, you will handle telehealth support, maintain patient records and liaise with GPs and other health professionals.

Qualifications

• Demonstrated experience delivering exceptional customer service.
• Well-developed administrative and computer skills, able to maintain accurate records.
• Experience handling reception duties and coordinating appointments.

Responsibilities

• Provide professional reception and customer service, managing patient enquiries, appointment scheduling, referrals, waitlists, telehealth support and patient registrations.
• Deliver accurate and timely administrative support, including data entry, email management, clinic documentation, interpreter bookings and maintenance of patient records in accordance with organisational policies.
• Liaise effectively with patients, carers, GPs, specialists and other service providers while supporting efficient clinic operations.

Skills

Customer service

Reception

Data entry

Clerical work

Telephonist

Job description

Barwon Health in Geelong is seeking an Administration Assistant to join the Medical Specialists Clinics team. You will provide high-quality reception, clerical and data entry support, coordinate appointments and manage referrals to ensure smooth day-to-day clinic operations.

Working in a multidisciplinary team, you will handle telehealth support, maintain patient records and liaise with GPs and other health professionals.