Reception & Administration Support (Grade 1), South Area

Barwon Health; Victoria; On-site; AUD 40,000 - 60,000; Part time

Benefits offered by this job

Staff wellbeing program

Professional development opportunities

Salary packaging benefits

Excellent working conditions

Job summary

Barwon Health is hiring a Reception and Administration Support to deliver efficient reception and administrative services across Barwon Health sites. The role supports the patient journey with a strong emphasis on access, patient-centred care, and high-quality documentation and billing practices.

The successful candidate will handle day-to-day reception duties, maintain medical records, and ensure privacy and confidentiality while contributing to a respectful, collaborative work environment.

Qualifications

• Strong interpersonal and verbal/written communication.
• Experience in busy reception/administrative environment.
• Proficiency in Microsoft 365 and electronic information systems.

Responsibilities

• Provide day-to-day administrative and reception support to ensure efficient operations.
• Maintain accurate documentation, medical records and billing processes.
• Deliver a customer-focused service to patients, staff and stakeholders.
• Uphold privacy, confidentiality and information security.

Skills

Interpersonal skills

Reception/Administration experience

Microsoft 365 / IT literacy

Driver’s Licence

Job description

• Build your career with Victoria’s largest regional health service
• Join a supportive, high-performing team making a real community impact
• Temporary part-time role until October 2027 | 48 hours per fortnight | 5 weeks leave pro rata & salary packaging

About the role

The role of Reception and Administration Support is to provide an effective and efficient reception/administrative service across Barwon Health sites and contribute to the overall performance of Barwon Health to ensure high quality customer service. A focus of this role is ensuring that the administration functions support the patient journey core principles of access and patient centred care with a high standard of quality.

Key Responsibilities

• Provide day-to-day administrative and reception support to ensure efficient operations within the assigned area
• Maintain accurate documentation, medical records and billing processes in line with organisational standards
• Deliver a customer-focused service to patients, staff and stakeholders while supporting a collaborative and respectful workplace culture
• Uphold privacy, confidentiality, information security and organisational compliance requirements at all times

What we are looking for

• Strong interpersonal, written and verbal communication skills, with a professional and respectful approach to customer service and confidentiality
• Demonstrated experience in a busy reception or administrative environment, with the ability to manage competing priorities and work independently under pressure
• Excellent computer literacy, including proficiency in Microsoft 365, electronic information systems, databases, and strong literacy and numeracy skills
• Current Victorian Driver’s Licence with reliable transport

Position Description

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

Barwon Health staff benefits

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Extensive professional development opportunities
• Attractive salary packaging benefits
• Living expenses capped at $9,010
• Meals and entertainment capped at $2,650

Diversity and Inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)

Additional information

If you need adjustments to participate in the recruitment process, please contact us at [e-mail]

All appointments are subject to:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)