Patient Concierge & Front Desk Coordinator (Flexible)

IPN Medical Centres; Rockhampton Regional; On-site; AUD 50,000 - 60,000; Full time

Job summary

IPN Medical Centres is hiring for a permanent full-time position (38 hours per week) in Rockhampton. The role involves greeting, registering and departing patients, supporting doctors, maintaining a clean centre, and handling patient billing with accuracy.

Ideal candidates will have strong computer literacy, data entry speed, and excellent communication and multitasking abilities to thrive in a flexible, supportive team environment at IPN Medical Centres.

Qualifications

• Computer literacy is required to operate in a modern reception and patient management system.
• Data entry skills with attention to accuracy and speed are essential.
• Strong communication skills for patient and doctor interactions are required.
• Ability to multitask across front-desk duties and clinical workflows.

Responsibilities

• Greet, register and assist patients from arrival to departure.
• Provide quality service and support to doctors in the centre.
• Keep medical centre facilities clean and tidy at all times.
• Manage accurate billings, cash collection and receipting for patient services.

Skills

Computer literacy

Data entry

Communication

Multi-tasking

Time management

Relationship building

Job description

IPN Medical Centres is hiring for a permanent full-time position (38 hours per week) in Rockhampton. The role involves greeting, registering and departing patients, supporting doctors, maintaining a clean centre, and handling patient billing with accuracy.

Ideal candidates will have strong computer literacy, data entry speed, and excellent communication and multitasking abilities to thrive in a flexible, supportive team environment at IPN Medical Centres.