Receptionist

IPN Medical Centres; Bathurst; On-site; AUD 39,000 - 50,000; Part time

Job summary

IPN Medical Centres’ Kelso Medical Centre is seeking a casual medical receptionist to cover leave. You will greet patients, answer calls, triage, book appointments and manage document scanning and email flow.

Join a supportive, flexible team environment where strong customer service, data entry and communication skills are valued. Medical receptionist experience is preferred, and familiarity with practice management software is a plus.

Qualifications

• Medical receptionist experience is preferred.
• Proficiency in document scanning processes.
• Ability to work in a busy team and build relationships.
• Strong customer service, data entry and communication skills.
• Multitasking, problem solving and time management skills.
• Experience using practice management software.

Responsibilities

• Greeting patients, answering telephone calls, patient triage and booking patient appointments.
• Document scanning and email management.
• Patient billing and payment collection.
• Working as part of a team supporting the Practice Manager

Skills

Customer service

Data entry

Time management

Communication

Teamwork

Multitasking

Tools

Best Practice

Job description

Casual Role- must have availability to cover leave

Kelso Medical Centre

Supportive and flexible team environment

IPN Medical Centres support the Australian community, operating over 140 Practices across the country and providing over 10 million patient consultations each year. IPN forms part of Sonic Healthcare, a leading global healthcare company headquartered in Australia.

About the role

IPN'sReceptionists provide a high standard of customer service and administration to patients and Doctors. Supportingthe successful running of the centre the role includes:

Greeting patients, answering telephone calls, patient triage and booking patient appointments

Document scanning and email management

Patient billing and payment collection

Working as part of ateam supporting the Practice Manager

Skills & experience

Medical receptionist experience (highly regarded but not essential)

Strong proficiency in, or ability to quickly pick up document scanning processes.

Ability to developqualityworking relationships and work in a busy team environment

Exceptional customer service,data entryand communication skills

Proven multi-tasking, problem solving and time management skills

Experience usingBest Practice or other practice management software (highly desirable but not essential)

Career-progression opportunities

Flexible working arrangements

Experienced teams and a safe environment

We are connected, innovative, passionate and sincere, and our mission is to provide an excellent clinical and operational service. We encourage an environment where each team member is able to do their best, making a difference to the patients they care for. We encourage innovation and constantly seek to improve what we do. We are an equal opportunity employer and welcome diversity in the workplace.