Part-Time Retail Customer Service Associate

Australia Post Group; Sydney; On-site; AUD 41,000 - 44,000; Part time

Benefits offered by this job

Post Perks discounts

Health & wellbeing resources

Job summary

Australia Post in Brookvale is seeking a Relief Retail Customer Service Officer to assist customers with sales, mail lodgements, and identity services while ensuring accurate cash handling and exemplary service.

Work is 25 hours per week, Monday to Friday, with shifts between 8am and 6pm. Training is provided, and there are opportunities for career development and access to Post Perks.

Qualifications

• Experience in customer service and/or cash handling.
• Ability to handle high value transactions accurately (cash, cheques, cards).
• Experience performing identity services transactions such as passport interviews.

Responsibilities

• Perform customer sales and service transactions.
• Manage high value cash, cheque, credit card and EFTPOS transactions.
• Conduct identity services transactions including passport interviews.

Skills

Customer service

Cash handling

Sales

Up-selling

Merchandising

Identity services

Job description

Australia Post in Brookvale is seeking a Relief Retail Customer Service Officer to assist customers with sales, mail lodgements, and identity services while ensuring accurate cash handling and exemplary service.

Work is 25 hours per week, Monday to Friday, with shifts between 8am and 6pm. Training is provided, and there are opportunities for career development and access to Post Perks.