Part-Time Hearing Clinic Client Care Specialist

Sonova; Central Coast; Vor Ort; AUD 18.000 - 30.000; Teilzeit

Benefits dieser Stelle

Base salary plus monthly bonuses

Salary packaging options

Uniform allowance

Paid parental leave

Paid birthday leave

Employee discounts

Zusammenfassung

Connect Hearing in Tuggerah, NSW is seeking a dedicated customer service/admin professional to support our hearing clinic. You will greet clients, schedule appointments and assist clinicians, with full training provided.

This permanent part-time role offers a 2-day weekly schedule, competitive remuneration with monthly bonuses, and a supportive team at a company at the forefront of hearing care. Availability to travel between Nedlands and Como clinics may be required per roster.

Qualifikationen

• Prior experience in face to face customer service and/or administration role.
• Excellent communication and active listening skills.
• Strong organisational and time management abilities.
• Ability to work autonomously and as part of a team.
• Intermediate computer skills and willingness to learn software systems.

Aufgaben

• Welcoming clients and managing their experience for optimal outcomes.
• Scheduling and confirming appointments for clients.
• Providing administrative support to Clinicians (Audiologists/Audiometrists).
• Managing day-to-day clinic operations including opening/closing procedures.
• Handling clinic phone line and shared email inbox.
• Billing clients and processing payments.
• Learning and using various software and applications.

Kenntnisse

Face-to-face customer service

Administration

Communication

Time management

Organisational skills

Teamwork

Computer literacy

Active listening

Jobbeschreibung

Connect Hearing in Tuggerah, NSW is seeking a dedicated customer service/admin professional to support our hearing clinic. You will greet clients, schedule appointments and assist clinicians, with full training provided.

This permanent part-time role offers a 2-day weekly schedule, competitive remuneration with monthly bonuses, and a supportive team at a company at the forefront of hearing care. Availability to travel between Nedlands and Como clinics may be required per roster.