Part-Time Customer Banking Specialist (Moss Vale)

CommBank; Sydney; On-site; AUD 34,000 - 48,000; Part time

Job summary

Commonwealth Bank's Moss Vale Branch is seeking a Customer Banking Specialist to help customers with everyday banking needs face-to-face and via digital channels. You will handle enquiries, maintenance on accounts, and credit product applications, while guiding customers through in-branch technology.

This part-time role offers predictable rostering and opportunities to build a long-term career with CommBank, supporting communities across NSW.

Qualifications

• Proven experience delivering exceptional customer service ideally in financial services, retail or hospitality.
• Excellent communication skills and ability to explain financial terms clearly.
• Ability to ask the right questions, solve problems, and put the customer first.
• Ability to work in a busy retail environment while offering holistic solutions.

Responsibilities

• Have in-depth conversations with customers about banking needs including home loans, business banking and financial advice.
• Support customers with enquiries, account maintenance and applications for credit products.
• Demo in-branch technology and digital banking options to customers.
• Ensure adherence to processes and drive a risk-aware culture.

Skills

Customer service

Communication skills

Financial terminology

Sales skills

Job description

Commonwealth Bank's Moss Vale Branch is seeking a Customer Banking Specialist to help customers with everyday banking needs face-to-face and via digital channels. You will handle enquiries, maintenance on accounts, and credit product applications, while guiding customers through in-branch technology.

This part-time role offers predictable rostering and opportunities to build a long-term career with CommBank, supporting communities across NSW.