Part-Time Customer Banking & Advisory Specialist

Narooma; Moss Vale; On-site; AUD 34,000 - 40,000; Part time

Job summary

CommBank Moss Vale Branch is seeking a friendly Customer Banking Specialist for a part-time, 30-hour week. You’ll handle face-to-face service in the morning and support customers via phone and digital channels in the afternoon, in a busy multi-channel environment.

You’ll discuss Home Loans, Business Banking and Financial Advice, help with account maintenance and credit applications, and demonstrate our in-branch technology. A commitment to exceptional service and clear communication is essential.

Qualifications

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way

Responsibilities

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

Skills

Customer Service

Communication Skills

Teamwork

Financial Terms

Job description

CommBank Moss Vale Branch is seeking a friendly Customer Banking Specialist for a part-time, 30-hour week. You’ll handle face-to-face service in the morning and support customers via phone and digital channels in the afternoon, in a busy multi-channel environment.

You’ll discuss Home Loans, Business Banking and Financial Advice, help with account maintenance and credit applications, and demonstrate our in-branch technology. A commitment to exceptional service and clear communication is essential.