Part-Time Conferences, Events & Group Sales Coordinator

Doma Hotels; South Canberra; On-site; AUD 39,000 - 52,000; Part time

Job summary

DOMA Hotels is seeking a Conference, Events and Group Sales Coordinator for a part-time role (3 days per week) in Canberra. The successful candidate will coordinate conferences, events and group bookings, liaise with clients, and ensure seamless delivery across hotel operations.

You’ll work within our Commercial team, delivering exceptional guest experiences with organized, proactive administration and strong communication across departments.

Qualifications

• Experience in hotel conferencing, events, group reservations or a similar administrative role.
• Excellent organisational skills and a strong attention to detail.
• Strong written and verbal communication skills, with the ability to build positive relationships with clients and colleagues.
• Ability to manage competing priorities, meet deadlines and work effectively in a fast-paced environment.
• A proactive approach to problem-solving and the confidence to manage client enquiries professionally.
• Proficiency in Microsoft Office, including Outlook, Excel and PowerPoint.
• Knowledge of hotel systems such as Opera and iVvy would be highly regarded.
• A friendly, flexible and professional approach, with a genuine passion for delivering exceptional guest experiences.

Responsibilities

• Coordinate conferences, events and group accommodation bookings across DOMA Hotels.
• Prepare and distribute Banquet Event Orders and event documentation.
• Manage group accommodation blocks, rooming lists and reservation details across hotel systems.
• Liaise with clients and internal departments to ensure the successful delivery of events and group bookings.
• Respond to client enquiries and correspondence in a timely and professional manner.
• Maintain accurate client records and databases within iVvy and Opera.
• Prepare event floorplans, manage LCD signage and ensure event information is communicated.
• Monitor event accounts and open folios to ensure payments are in line with hotel requirements.
• Prepare weekly conference and event distribution reports and other required reporting.
• Meet and greet clients on event days and provide outstanding customer service.

Skills

Organisational skills

Communication

Time management

Customer service

Tools

Microsoft Office (Outlook, Excel, PowerPoint)

Opera

iVvy

Job description

DOMA Hotels is seeking a Conference, Events and Group Sales Coordinator for a part-time role (3 days per week) in Canberra. The successful candidate will coordinate conferences, events and group bookings, liaise with clients, and ensure seamless delivery across hotel operations.

You’ll work within our Commercial team, delivering exceptional guest experiences with organized, proactive administration and strong communication across departments.